Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will tell you how we look after your personal data when you visit our website and inform you of your privacy rights and how the law protects you.

INFORMATION KAITY KIDDO JEWELLERY COLLECTS

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information when required for custom orders.

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT

We rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our newsletter;

If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services. 

​INFORMATION SHARING AND DISCLOSURE

 Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers:  We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies.

We will share your personal information with these third parties, but only to the extent necessary to perform these services (ie. your name and address to Royal Mail. These are the only occasions any of your information is shared with 3rd parties.

We will never share your email address with any third party without your explicit written consent.

Social Media: We use several social media platforms- Instagram and Facebook. If you tag us in your images using our products we will occasionally share these on our business account for promotional purposes. In these we tag you using your Instagram handle to inform you we have used your image, and given photographic credit. We will never disclose any information other than your social media handle.

Business transfers: If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws:  We may collect, use, retain, and share your information if we have a good faith that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of the customers, or others.

Data Retention:  We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce agreements. We generally keep your data for 3 years.

YOUR RIGHTS 

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

Change, restrict, delete:  You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store data for legal reasons) we will generally delete your personal information upon request.

You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from Kaity Kiddo Jewellery after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

How to Contact Us: For purposes of EU data protection law, Kaity Kiddo Jewellery is the data controller of your personal information. If you have any questions or concerns, our contact details are below.

CONTACT DETAILS

Kaity Kiddo Jewellery operates in the United Kingdom.

Email: ​info@kaitykiddo.com